Shipping and delivery

1. Shipping costs

Germany

DHL: 3–5 working days – 4.90 €
free over 29.00 €

Austria

DHL: 2–4 working days – 9.90 €
free over 39.00 €

Switzerland

DHL: 3–5 working days – 9.90 €
free over 39.00 €

For deliveries to Switzerland, additional value-added tax, duties or other charges such as customs clearance costs may occur. These costs are not included in the goods or shipping costs for Swiss end customers and may have to be paid by you to a third party when the goods are imported. The value-added tax is calculated based on the taxable value of goods – which consists of cost of goods, shipping costs, customs clearance costs and duties. You will have to pay this tax to the forwarder. For detailed information on the customs duties, please visit the TARES calculator of the Swiss Federal Customs Administration at https://xtares.admin.ch/tares/login/loginFormFiller.do .

Belgium, Denmark, France, Italy, Netherlands, Spain

DHL: 4–6 working days – 9.90 €
free over 39.00 €

Bulgaria, Estonia, Finland, Irland, Croatia, Lettland, Latvia, Luxembourg, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Czech Republic, Hungary

DHL: 4–6 working days – 9.90 €
free over 199.00 €

Greece

DHL: 7–9 working days – 9.90 €
free over 199.00 €

2. Shipping and handling charges

Please note that shipping and handling charges include more than just postage. They also cover transportation insurance, personnel costs for shipping employees and packaging. If you have any questions or comments, please let us know.

3. Delivery time

We do our best to make sure your satch products arrive at your door as quickly as possible. If the items are in stock, your order will generally arrive within 2-3 business days.

If some items take longer to ship, your order will be sent once all the items are in stock. If you choose bank transfer as your method of payment, we will begin the shipping process as soon as the payment is deposited to our account.